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Shop Policies

I gladly accept returns and cancellations.

- Request a cancellation within 24 hours of purchase.
- For Returns, contact me within 3 days of delivery.
- Ship unused items back in original packaging within 7 days of delivery.

Refunds of unused product only. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment. Any items returned damaged or not in original packaging may be subject to a 30% restocking fee.  Shipping costs are non-refundable.

To return your product, mail to:

Serendipity Handcrafted Jewelry
27552 247th Court SE
Maple Valley, WA 98038

*Please note... Serendipity Handcrafted Jewelry is not responsible for any returned items that are lost or damaged in the mail. Please consider shipping with tracking or purchasing shipping insurance.